“Optometrists pride themselves on providing a great patient experience. We invest in beautiful offices, spend time training our staff members, invest in the latest technology, and proudly showcase the latest fashions in our opticals. We also want to make sure the patient leaves with no questions unanswered and fully understands their visit, which often leads to us believing that a longer time in the exam room is what patients want and expect. However, is this what is truly best for our practices and bottom line?”
Read the article at https://www.advancingeyecare.com/news/i-dont-have-all-day-increasing-efficiency-without-jeopardizing-the-patient-experience/.